Registering a New Account

To register a new NC-RETS account, the following steps must be followed: 

1. Go to http://www.ncrets.org/ 
2. Under the Registry Login box, select the [Register] button, as shown below:
   1. A pop-up window will appear with a checklist describing the steps required to register an account.

 

3. Choose the applicable “Account Type” from the menu and select [Continue Registration].
   1. More Information on Account Types can be found here

Note:  Most new account holders will select the General Account type since it provides the ability to transfer RECs and register projects. 

4. Read and agree to the North Carolina Renewable Energy Tracking System (NC-RETS) Terms of Use.
   1. Acceptance of the Terms of Use (TOU) must be completed by reviewing all terms; checking each section; and digitally signing the TOU and pressing the [I Agree] button. After selecting the ‘Agree’ button, the Name, Title, IP Address and timestamp will be recorded as the digital acceptance of the Terms of Use.
   2. Upon accepting the Terms of Use, the next screen shows the online New Account Application Form (Company Information, Account Manager Information and Login Information) which will need to be filled out for all required fields at a minimum.

5. Complete Account Application
   1. Complete all required fields, which are noted by an asterisk (*)
      1. Company and Account Type:
      2. Company Information 
      3. Billing Contact Information
         1. Account Manager Information
            1. 1. 1. You must designate at least one person as the administrator. If you have multiple people who need access to emails about important NC-RETs messages or password resets. In the case of multiple e-mail contacts, they must be separated using a semicolon “;”.  For example: [e-mail]; [e-mail] and both emails will receive emails.
               2. Login Name and Password Information (Note: Please note security question can be anything the user decides.)   

6. Select the [Submit for Approval] to Register the new account

 

7. Congratulations, you have completed the first step of the Account Registration process! The final step to activate your account must still be completed for your account to reach the NC-RETS Administrator

   Note:  An account activation email will be sent to the email associated with the account manager.  Please see Activate New Account Registration for instructions on how to activate a new NC-RETS account.

Account Review and Additional Required Documentation

The NC-RETS Administrator will review the account application and will ask additional questions to ensure account holders are registering under the correct account types. Note, you will not be permitted to log in until your account is approved. To expedite the account review process, please email the administrator ([e-mail]) the following information and documents:

Please provide a detailed description of how you plan to use your account. 

Your detailed description should address the following:

• Do you have any accounts in any other Registries?
• If so, which ones? 
• Are you registering projects?
• If Yes, please explain
• Are you purchasing certificates?
• If Yes, please explain
• Are you selling/transferring certificates?
• If Yes, please explain
• Are you Importing or Exporting certificates?
• If Yes, please explain
• Confirmation whether your account will have any:
• Omnibus Holdings: Certificates holdings for other users
• Omnibus Retirements: Certificates retirements for other users

 **Please do not copy these questions with Yes/No answers. We are looking for complete information about your company, your relationship to the registered account, and how NC-RETS is serving your needs. Your answers are part of our audit process to determine you are a legitimate representative of the company you are registering and that you are opening the correct account type for how you need to use NC-RETS.   

Please Provide the following documents:

1. If you are an Agent, provide a signed Declaration of Agency
2. Appropriate approval document that you are authorized to register this account (e.g. board or member resolution authorizing the opening of the account on our registry; letter from Authorized Personnel authorizing you to operate this account).

When the account application is approved, an email notification describing account approval will be sent to the designated account manager’s email address provided in the new account application form. If materials are incomplete or additional information is required, the NC-RETS Administrator will notify the Account Manager.