After an annual Compliance Subaccount has been submitted to the North Carolina Utilities Commission (NCUC), it will be set to a Pending status until they approve or reject it.
If the subaccount's certificate allocation needs to be adjusted after it was submitted to the NCUC, the Account Holder should contact the Public Staff to request the rejection of their subaccount.
Public Staff - North Carolina Utilities Commission
866-380-9816 or 919-733-9277
Rejecting a submitted Compliance Subaccount will return the subaccount the user's list of Active Subaccounts.
Please see our NC-RETS User Guides Compliance Section for additional guidance on NC-RETS Compliance functionality.