There are two ways to update the Account Manager (Aka Account Administrator):
1. If you have access to the account, as the Account Manager, then you can update the information yourself.
Simply log into your account and select the 'Change Profile' link on the left side of your Home Page (Located in "Registration" module).
You will then be directed to the page for "NC-RETS Account Information", where you will be able to update the Account Manager information, including: Contact name, phone, email, etc.
2. If you do NOT have access to the account, then please contact NCRETS@APX.com and we can move work with you to validate the change.
In the case that the account administrator is no longer with the company and the current or new account manager does not have access to the Account, then Personnel listed below should send an email to NCRETS@APX.com indicating the previous administrator is no longer an admin/or with the company and provide contact information on the new administrator.
- Payroll Department
- Human Resource
- Department Manage